Jen-Yi Chen (Jay), Ph.D.
 Title: Associate Professor
 Dept: Operations and Supply Chain Management
 Office: BU 545
 Phone: 216-687-4748
 Address: 2121 Euclid Ave. BU 545, Cleveland, OH 44115

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Research Keywords:
Analytics, Data Mining and Visualization, Statistical Inference and Regression, Spreadsheet Modeling, Optimization, Simulation, Operations Management, Supply Chain Management, Sustainability, Lean Operations, Continuous Improvement, Operations Consulting
Ph.D., Operations Management, Purdue University, 2011
M.S., Industrial and Operations Engineering, University of Michigan, 2006
M.B.A., National Taiwan University, 2002
B.S., Mechanical Engineering, National Taiwan University, 1999
Brief Bio:
Dr. Jen-Yi (Jay) Chen is Associate Professor of Operations & Supply Chain Management at Cleveland State University. Before joining CSU, he worked at i2 Technologies implementing supply chain solutions in semiconductor industry for companies like TSMC, the world's largest semiconductor foundry. His recent research lies at the interface of marketing and operations management with focuses on pricing and profit optimization, inventory management, sustainability issues and advanced technologies. At CSU, he teaches business analytics and international operations, and advises medical centers and manufacturing companies through research and consulting projects. He earned his M.S.E. in Industrial & Operations Engineering from the University of Michigan, and his Ph.D. in Operations Management from Purdue University.
Honors and Awards:
Best Paper Award in IIE Transactions on Scheduling & Logistics (flagship academic journal in the area of Industrial Engineering), 2018
Golden Apple Award (recognized by CSU Alumni Association for the
outstanding contributions to the lives of students), 2018
Dean's Faculty-Development Grant, 2014, 2015, 2017, and 2019
OMIC 2.5 Externship Funds for Faculty in Northeast Ohio, 2016
Faculty Merit Recognition Awards, 2012, 2013, 2016, 2019
Faculty Scholarship Initiative, 2015
Co-Instructor for An Award-Winning Study Abroad Course, 2014
Faculty advisor for 3rd-place CSU undergraduate team at APICS Mid-Atlantic District Student Case Competition, 2014
Research Interests:
Pricing and Profit Optimization; Inventory Management; Business Analytics (e.g. Forecasting and Optimization); Sustainable Operations; Marketing-Operations Interface; Advanced Technologies in SCM
Teaching Areas:
Business Modeling and Decision Making; Predictive and Supply Chain Analytics; Global Operations Management
Community Service:
(Consulting & Applied Projects) Centers for Dialysis Care, ArcelorMittal