| Title: |
Professor Associate Dean Professor of Marketing |
| Dept: | College of Business, Dean's Office |
| Office: | BU 417 |
| Phone: | 216-687-2019, 216-687-3786 |
| Fax: | 216-687-9354 |
| Email: | W.JOSEPH@csuohio.edu |
| Address: | 2121 Euclid Ave. BU 417, Cleveland, OH 44115 |
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| Education: | ||
|
Ph.D., Marketing, The Ohio State University, 1977
M.B.A., Management, University of Dayton, 1969 B.S., Marketing, University of Dayton, 1967 | ||
| Brief Bio: | ||
| Benoy Joseph is Associate Dean for Academic Affairs and Professor of Marketing at the Monte Ahuja College of Business. He specializes in services marketing, business-to-business marketing, strategic market planning, and consumer behavior.
Before entering academics, Dr. Joseph worked in the marketing division of NCR Corporation. Today, he is active as an administrator and professor in the graduate and undergraduate business programs at Cleveland State. His research has focused on various service industries and his articles have appeared in a variety of national and international marketing journals including Business Horizons, Journal of Advertising, Journal of the Academy of Marketing Science, Industrial Marketing Management, Journal of Services Marketing, Journal of Health Care Marketing, and Journal of Professional Services Marketing. He serves on the editorial review boards of Industrial Marketing Management and Health Marketing Quarterly. A consultant to various business and nonprofit organizations, Dr. Joseph has conducted strategic market planning seminars for nonprofit organizations and professional service businesses and conducted customer and employee satisfaction studies and public opinion polls for business and public sector organizations. | ||
| Research Interests: | ||
| Global business; services marketing; management education; B2B marketing | ||
| Teaching Areas: | ||
| Marketing Strategy
Consumer Behavior Services Marketing Nonprofit Marketing Business Ethics | ||
| Professional Experience: | ||
| Cleveland State University, Associate Dean for Academic Affairs, 2001-
Cleveland State University, Interim Chair, Finance Department, 2004-2009 Cleveland State University, Professor, 2001- Cleveland State University, Chairman, Marketing Dept., 1994-1997 Cleveland State University, Associate Professor, 1984-2001 Cleveland State University, Assistant Professor, 1978-1984 Illinois State University, Assistant Professor, 1975-1978 | ||
| University Service: | ||
| Participant, Faculty Lecture Program
Committee Member: University Assessment Council Co-chair, Ahuja College of Business Diversity Council Distinguished Alumni Awards Committee Valedictorian Selection Committee | ||
| Professional Service: | ||
| Editorial Review Board:
Industrial Marketing Management Health Marketing Quarterly Financial Executives International Distinguished Student Awards Committee Chair 2008 Member, Panel of Judges, Crain's Cleveland Business CFO of the Year 2007 | ||
| Community Service: | ||
| Chair, Board of Directors, Kendal At Home, Kendal Corporation, Westlake, OH 2007-2010.
Member, Board of Directors, Kendal Northern Ohio. 2007-present. | ||