Toni M Paoletta, Ph.D.
 Title: Assistant College Lecturer
Assistant College Lecturer
 Dept: Marketing
 Office: BU 466
 Phone: 216-687-4746
 Address: 2121 Euclid Ave. BU 466, Cleveland, OH 44115

Courses Taught


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Research Keywords:
Learning Communities, the Planning Table, Team Dynamics, Effective Teaching Practices, Assessment, Research Methods (quantitative and qualitative), Statistics, Learning Theories, Adult Learning, Communities of Practice, Professional Learning Communities, Social Learning, Psychometrics.
Ph.D., Adult Learning and Development, Cleveland State University, 2020
M.Ed., Adult Learning and Development, Cleveland State University, 2008
B.A., Business Administration, Tiffin University, 2006
Brief Bio:
Dr. Toni Paoletta is an Assistant College Lecturer in the College of Business teaching a variety of courses in Marketing.  Toni also assists with the Bernie Moreno Center for Sales Excellence. Prior to joining the faculty, Toni worked as the Director of the Professional Development Center at Cleveland State University and the Executive Director of Information Technology Training for Cuyahoga Community College.  Through these roles in higher education administration Toni has experience in managing day-to-day marketing activities including direct mail, email, social media, paid traffic, print advertising, SEO, etc. and sales support.  She has helped to design and implement integrated marketing campaigns and provided new ideas for targeting, strategy, content and design for marketing initiatives.

Toni has worked as a learning and development manager, computer network engineer, education consultant and technical training specialist in Ohio and North Carolina.  She has worked for clients on a variety of issues focusing on learning and development, technology integration, cyber security, growth and innovation, strategy, and leadership development for more than 20 years.
Honors and Awards:
In 2020, Toni received the College of Business Faculty Champion Award.  The Faculty Champion Award recognizes excellent teaching practices adapted during the COVID-19 crisis and highlighted those going above and beyond to help their fellow faculty members adjust to remote teaching.  Also in 2020, Toni received the Textbook Hero Award.  The Textbook Hero Award is awarded annually to reward faculty for their work to reduce textbook costs for CSU students.  Toni also has served as the President of the Ohio Continuing and Higher Education Association from 2016-2018 and was awarded their Program Excellence Award for the Monte Ahuja Leadership Excellence Program she designed in 2014.  She is a member of the Mandel School of Leadership class of 2012 and the YWCA Women in Leadership class of 2007.
Creative and Activities:
Amateur Stained Glass Artist
Backyard Gardener & Bird Watcher
Research Interests:
When I was 14 years old I started my first company, Creative Computer Training.  I would ride my bike to help adults learn how to use computers and early computer software programs such as Word Perfect and Lotus 123.  I believe this experience fostered my love of teaching, adult education, technology, entrepreneurship, and sales.  When I decided to complete my degree as an older adult, I found that higher education did not adequately prepare most of my professors to teach adult learners effectively. Since then, I have been interested in effective teaching, teacher preparedness, the quality of teaching and learning, classroom management, adult learning, learning communities and assessment.  

I am also interested in learning and development program management and the importance of the Planning Table, trust as it relates to engagement, the development of learning communities and team building, social learning with social media and marketing.   Other areas of interest are Civics, American History, the Founding Fathers, the Revolutionary War, the US Constitution, Libertarianism, and the protection of liberty in America.
Teaching Areas:
Marketing, Government and Society, Consulting, Consumer Behavior, Business Communication, Networking, Network Security, Network Administration, TCPIP, Business, Team Building, and Leadership
Professional Experience:
Digital Answers Consulting 2004-Present
Cleveland State University 2014-Present
Cuyahoga Community College 2011-2014
United States District Court 2007-2011
Cuyahoga Community College 2000-2007
The Anderson Group 1998-2000
New Media 1996-1998
KeyBank 1993-1996
Deloitte 1991-1993
University Service:
-Cleveland State University College University Curriculum Committee 2019-2022
-Cleveland State University College University Accreditation Program Review 2017-2021
-Cleveland State University College of Business Assurance of Learning Taskforce 2019
-Cleveland State University College of Business Diversity Council Member 2016-2018
Professional Service:
-Cleveland Catholic Diocese, Ongoing Formation of Clergy Advisory Board Member, 2019-Present
-American Association for Adult and Continuing Education 2015-2019
-Ohio Continuing Higher Education Association, Board President 2016-2018
-Pathway 2020 Prior Learning Assessment Committee Member 2016-2017
-Cleveland State University Doctoral Committee 2015-2016