ORGANIZATIONAL CULTURE IN THE 21ST CENTURY: THE IMPACT OF CULTURAL INTELLIGENCE

Vickie Coleman Gallagher; James A. Meurs; Nicholas Mathew; Kevin P Gallagher; Lisa Gaynier

ORGANIZATIONAL CULTURE IN THE 21ST CENTURY: THE IMPACT OF CULTURAL INTELLIGENCE

Vickie Coleman Gallagher
, James A. Meurs
, Nicholas Mathew
, Kevin P Gallagher
, Lisa Gaynier

Kennesaw State University
St. Thomas University, Miami
Creative Change Consulting

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

Cultural intelligence (CQ) is an important individual difference variable that is relevant to most corporations of the 21st century and an increasingly global economy. Corporate culture is equally relevant for more effectively understanding and predicting individuallevel outcomes. This research explores the interactive effects of situation and disposition (organizational culture and CQ) with regard to job satisfaction and turnover intentions. In a sample of 92 employees from an international corporation, results support the notion that innovative, participative, and collaborative cultures increase job satisfaction and reduce turnover intentions. However, the effects of the situation have greater benefits for those lower on CQ.

Original language	English
Title of host publication	Organizational Science: A Global Perspective
Place of Publication	usa
Publisher	Nova Science Publishers, Inc.
Pages	213-228
Number of pages	16
ISBN (Electronic)	9781685070403
ISBN (Print)	9781536194937
State	Published - Jan 1 2021

Keywords

collaborative cultures
cultural intelligence
innovative culture
job satisfaction
participative decision-making
supportive cultures
turnover intentions

Cite this

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AU - Gallagher, Kevin P

AU - Gaynier, Lisa

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AB - Cultural intelligence (CQ) is an important individual difference variable that is relevant to most corporations of the 21st century and an increasingly global economy. Corporate culture is equally relevant for more effectively understanding and predicting individuallevel outcomes. This research explores the interactive effects of situation and disposition (organizational culture and CQ) with regard to job satisfaction and turnover intentions. In a sample of 92 employees from an international corporation, results support the notion that innovative, participative, and collaborative cultures increase job satisfaction and reduce turnover intentions. However, the effects of the situation have greater benefits for those lower on CQ.

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KW - job satisfaction

KW - participative decision-making

KW - supportive cultures

KW - turnover intentions

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ER -

ORGANIZATIONAL CULTURE IN THE 21ST CENTURY: THE IMPACT OF CULTURAL INTELLIGENCE

Abstract

Keywords

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