Abstract
Article uses Hirschman's theory of exit, voice, & loyalty to explore the phenomenon of blacks' willingness to use the citizen complaint process against police in spite of their overwhelming pessimism of the effectiveness of the system.
| Original language | English |
|---|---|
| Number of pages | 21 |
| Journal | Administrative theory and praxis |
| Volume | 32 |
| Issue number | 4 |
| State | Published - 2010 |
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