What drives morally committed citizens? A study of the antecedents of public service motivation

This study examines the relationship between public service motivation and antecedents believed to be important determinants of moral commitment. Research conducted during the past decade indicates that public service motivation is a valid construct that is useful for predicting outcomes that are important to public organizations and to society. The sample for the empirical study consists of winners of the Daily Point of Light Award and the President's Community Volunteer Award. Antecedents studied are volunteer experience, religious activity, and parental socialization. Quantitative and qualitative analyses are used to identify key determinants of public sector motivation. Religious activity is positively related to formal and informal volunteering. Interviews strongly support the quantitative findings, especially the importance of religion, but also highlight the role of life-changing events. © 2008 The American Society for Public Administration.