Tracy H Porter, Ph.D.
 Title: Assistant Professor
 Dept: Management
 Office: BU 428
 Phone: 216-687-3785
 Address: 2121 Euclid Ave. BU 428, Cleveland, OH 44115

Courses Taught


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Research Keywords:
Health Care Administration, Motivation, Refugee Employment, Religion in the Workplace, Stereotypes, Veterans, Electronic Health Records, Physician Leadership, Motivation to Lead, Leadership Development.
B.S., Business Administration, Towson University
M.S., Organizational Development, Johns Hopkins University
Ph.D., Organizational Leadership, Regent University
Brief Bio:
Dr. Tracy H. Porter is an Assistant Professor within the Department of Management at Cleveland State University. In this capacity she teaches various graduate and undergraduate courses in management, human resources, and labor relations. She holds a Ph.D. in Organizational Leadership with a concentration in Human Resource Development from Regent University. Prior to joining higher education Dr. Porter spent many years in management consulting where she specialized in health care administration.  She has worked with numerous organizations in the northeastern Ohio region dealing with change initiatives, human resources issues, and general management challenges. Her research is focused primarily on strategic human resource management, health care administration, and individual differences.
Honors and Awards:
Merit Award
CSU Merit Recognition Award, 2016-2017 AY. $2000.

Ohio Means Internships and Co-ops (OMIC) Grant recipient, $3000.

PDW Award
Professional Development Workshop Showcase at Midwest Academy of Management.  Fewer than 10% of submissions recommended as Showcase pieces during the review process.

Schultz, J. L., Porter, T. H., Sharp, B. M., Soltwisch, B., Heilmann, S., Downs, A., Barnes, K. L., Park, S., & Wei, H. (2016, October). Making connections: Using video media to enhance learning in the business classroom.

Expys Best Internship Award
Finalist; Best College Advisor Spring 2016.

Best Paper Awards
Freight-Palmer, M., Rathert, C., & Porter, T. Building Trust: The Influence of Mentoring Behaviors on Perception of Health Care Managers Trustworthiness. (Best Quantitative Paper, Midwest Academy of Management 2014; Winner, John Becker Faculty Research Award from the College of Business and Technology at the University of Nebraska at Kearney).

Rathert, C., Porter, T. & Fleig-Palmer, M. Enhancing Electronic Health Care Communication for a More Integrated Approach to Patient-Centered Care. (Winner, Best Theory to Practice Paper, HCM Division, Academy of Management 2016.

Teaching Enhancement Award
Received $2357.00 to attend the National Service Learning Conference in Washington, DC to improve the Veterans Resume Workshop  fall 2014.

Civic Engagement Grant
Received $2500 for Veterans Resume Workshop spring 2014.
Received $2500 for Veterans Resume Workshop spring 2015.
Dean┬┐s Faculty Development Grant
Received $2000 to develop an undergraduate course Principles of Leadership summer 2014.
Received $2500 to develop MGT 302 Principles of Industrial and Labor Relations into an online course summer 2015.

Faculty Advisor of the Year. The HR Awards (SHRM). 2013
Finalist, Faculty Advisor of the Year. The HR Awards (SHRM). 2012
Student Chapter Merit Award Recipient 2012/2013
Student Chapter Honorable Mention Recipient 2013/2014
Student Chapter Honorable Mention Recipient 2014/2015
Student Chapter Superior Merit Award Recipient 2015/2016.
Research Interests:
Strategic Human Resource Management, Health Care Administration, Individual Differences.
Professional Affiliations:
Beta Gamma Sigma (2015)
Academy of Management (2011-Present)
Midwest Academy of Management (2009-Present)
Society for Human Resource Management (2008-Present; National & Cleveland Chapters)
Society for the Advancement of Management (2010-2011)
Society for Industrial and Organizational Psychology (2007-2009)
Professional Experience:
Management Consultant
Conducted a variety of human resource consulting activities, including compensation plans, salary surveys, productivity enhancements, organizational design, attitude surveys, organizational development issues, pre/post intervention assessments, leadership development, and various custom programs.

Health Care Consultant/Change Agent: Damsey & Associates, Norfolk, Virginia

Responsibilities included working with clients to assess needs, to develop appropriate interventions, implementation of intervention and evaluation of results. Types of interventions implemented included practice management issues, Joint Commission Accreditation compliance/certification, work flow issues, charting procedures, communication audits, human resource management & development, marketing protocols, organizational expansion, third party reimbursement, general financial procedures, clinical staff license and privileges, employee training, pre/post assessments, change management and long term management interventions. Types of practices consulted for included: plastic surgery ambulatory practices, clinical laboratory, psychiatric practice, OB/GYN practice, general practice, and cardiology.

This often required a long term (1 year), on-site, position as the practice administrator.

Assistant Administrator: Plastic Surgery Specialists, Norfolk, Virginia

Responsible for various administrative duties surrounding seven offices. This included management of up to 100 employees and establishment of three satellite offices (two out of the state and one out of the country). Oversight of the following for PSS: Selection and training of personnel, support of the ambulatory surgical suites, marketing, hospital privileges, clinical staff licensing, third party contract negotiation and administration, appointment scheduling department, surgery scheduling department, medical records department (including off-site medical records facility), employee benefits administration, monthly payroll (manual), and back up for various positions. Back up experience in the following positions: Front desk administration, surgery scheduling, appointment scheduling, and physician office management.

Participated in the organization and running of Operation Smile initiatives. This was a start up philanthropic surgical organization which because an internationally recognized charitable surgical organization. This began as the philanthropic arm of PSS.