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Reliance on E-Shopping Vehicles: Conceptualization, Measurement, and Cross-National Market Differences

  • Brian F. Blake
  • , Richard J. LaRosa
  • , Kimberly A Neuendorf
  • , Yang Luming
  • , Karen Hudzinski
  • , Wei Zhou
  • Cleveland State University
  • California University of Pennsylvania
  • Yunnan University
  • Macy's Marketing

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Abstract

This study introduces the construct of “vehicle purchase reliance” (VPR) which integrates e-vehicle-specific awareness, familiarity, browsing, and purchasing into a single conceptual dimension. In a sample of 1186 Millennial university students, 863 Chinese and 323 US, the VPR Index was applied to a broad range of 23 e-shopping vehicles. Its distinction from its four components was empirically validated. In a cross-national comparison, Chinese and US samples were found to differ in VPR on 19 of the 23 e-vehicles. As hypothesized, US shoppers gravitated toward e-vehicles that are individualistic/high vendor trust dependent and Chinese consumers to e-vehicles that are collectivistic/low vendor trust dependent.
Original languageEnglish
Pages (from-to)70-84
Number of pages15
JournalJournal of International Consumer Marketing
Volume30
Issue number2
DOIs
StatePublished - Mar 15 2018

Keywords

  • Consumer shopping vehicles
  • US-China differences
  • cross-national differences
  • e-shopping
  • online shopping
  • shopping channel usage

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